Step 1 · Discover
Present products directly inside the conversation
Wazentra is being developed to help businesses share product information and guide customers through an organised WhatsApp-first browsing experience.
WhatsApp E-Commerce
Bring the complete shopping journey into WhatsApp
Wazentra is being developed to help businesses connect product discovery, customer questions, order confirmation, payment handoff, and delivery communication through one organised WhatsApp-first experience.
Catalog conversation experiences
Payment-link handoff workflows
COD confirmation journeys
Order-notification planning
Product currently in development
Wazentra is a newly developing platform. This page explains the intended WhatsApp e-commerce direction and does not present invented seller counts, customer testimonials, recovered revenue, order volumes, conversion rates, or historical performance results.
Planned Shopping Journey
Create a connected experience from product discovery to delivery
Each stage is being designed to keep customer communication clear, structured, and easy for your team to continue.
Step 2 · Decide
Answer product questions at the right moment
Planned automated conversation flows can help customers understand availability, product details, delivery information, and suitable next actions.
Step 3 · Checkout
Continue the purchase journey in one connected flow
The product direction includes order confirmation and payment-link handoff workflows that keep communication clear without presenting unsupported transaction claims.
Step 4 · Track
Keep customers informed after placing an order
Planned order-notification workflows can support dispatch, delivery progress, completion, and post-purchase communication.
Planned Store Capabilities
A professional WhatsApp commerce workspace for growing businesses
The current product direction focuses on customer communication, order workflows, follow-up journeys, and post-purchase engagement.
Catalog Conversations
Create guided product-discovery experiences that help customers explore relevant products through WhatsApp.
Cart Follow-Up
Plan reminder workflows for customers who show interest but do not immediately continue their purchase journey.
Payment-Link Handoff
Guide customers towards your configured payment process from within an organised conversation flow.
COD Confirmation
Create confirmation journeys for cash-on-delivery requests before proceeding with fulfilment.
Order Notifications
Prepare structured communication for dispatch, transit, delivery, and other order-status updates.
Review Requests
Create post-delivery feedback journeys without displaying invented ratings or customer satisfaction results.
Personalised Offers
Plan customer segments and relevant promotional journeys based on your own available business information.
Repeat-Purchase Journeys
Prepare restock notifications, replenishment reminders, and repeat-order communication workflows.
Commerce Workflow Visuals
Visualising the customer journey around WhatsApp commerce
These images are illustrative and explain intended use cases. They are not presented as existing Wazentra client stories.
Connected Commerce Operations
Keep customer communication connected before and after every order
Wazentra's planned e-commerce direction is focused on helping businesses maintain context throughout enquiry, purchase, fulfilment, delivery, and post-purchase communication.
Start with the customer enquiry
Bring product questions, availability requests, and order-related conversations into a structured WhatsApp workflow.
Guide the customer journey
Use planned conversation flows to move customers from discovery to the appropriate purchase or support action.
Continue after the order
Maintain communication through confirmation, fulfilment, delivery updates, feedback, and future purchase journeys.
Commerce-first workflows
Order communication planning
Structured business processes
Questions and Answers
Frequently Asked Questions
Clear information about the current development stage and intended WhatsApp e-commerce capabilities.
Product-discovery and catalog-style conversation experiences are part of Wazentra's planned e-commerce direction. Exact availability should be confirmed during product development.
The planned workflow can identify an incomplete customer journey and send a relevant reminder after a configured period. Final behaviour will depend on the completed product and connected store data.
COD confirmation is included in the planned feature direction. It is intended to help businesses verify order intent before moving to fulfilment.
Catalog and store integrations are part of the intended product direction. Supported platforms and connection methods should be verified before implementation.
Automated order notifications are planned for the platform. Their availability will depend on the completed integration with the business's order and delivery systems.
Wazentra is a newly developing platform and is not currently presenting client numbers, seller statistics, testimonials, revenue figures, transaction volume, or historical performance claims.