Messaging Workflows
Plan API-based workflows for sending supported WhatsApp message formats from your own business systems.
WhatsApp API Direction
Build connected WhatsApp workflows through one planned API
Wazentra is being developed to give businesses and developers a structured API direction for WhatsApp messaging, webhook events, templates, routing, and connected business workflows.
REST-style API planning
Webhook event workflows
Template process direction
Controlled API credentials
api-concept.shConcept preview
API product currently in development
This page presents Wazentra's intended API direction. It does not claim a released production API, official SDKs, customer usage, delivered-message totals, uptime results, latency figures, security certifications, or existing infrastructure performance.
Planned API Capabilities
A structured integration layer for WhatsApp business workflows
The current product direction focuses on messaging workflows, event handling, controlled access, routing, templates, and integration reliability.
Webhook Events
Receive structured events for inbound conversations and message-status changes through a configured endpoint.
Conversation Routing
Design workflows that direct incoming conversations to the appropriate team, department, or internal process.
Template Workflows
Prepare structured processes for creating, organising, and managing WhatsApp message templates.
Scoped Credentials
The planned API direction includes separate credentials and controlled permissions for different environments.
Retry Strategy
Plan retry and error-handling behaviour for temporary delivery or integration failures.
Business Automation
Connect API events with CRM, order, support, notification, and internal workflow actions.
Environment Planning
Support clearer separation between development, testing, and production integration environments.
Illustrative Integration
Preview the intended request structure
These examples explain the proposed developer experience. The endpoint, fields, and behaviours are placeholders and are not production API documentation.
curl -X POST "$WAZENTRA_API_BASE/v1/messages" \
-H "Authorization: Bearer $WAZENTRA_API_KEY" \
-H "Content-Type: application/json" \
-d '{
"to": "example_recipient",
"type": "template",
"template": "example_template"
}'Webhook Architecture
Plan event-driven workflows without constant polling
The planned webhook direction is intended to help connected systems respond when relevant WhatsApp events occur instead of repeatedly requesting the same status.
- Configure an HTTPS endpoint for relevant API events
- Validate incoming event payloads before processing them
- Plan retry handling when an endpoint is temporarily unavailable
- Subscribe only to the event types required by your workflow
Example event sequence
Product concept
Customer message
A supported WhatsApp interaction occurs.
Wazentra processing layer
The event is validated and prepared for delivery.
Configured webhook
A structured event is sent to the connected endpoint.
Business system
The customer, order, CRM, or support workflow continues.
Planned Security Principles
Build security into the integration design
These are product-design principles, not claims of completed certifications, audits, partnerships, or released security controls.
Encrypted Transport
Secure transport is part of the planned API direction for communication between client systems and Wazentra services.
Credential Management
API credentials should be configurable, replaceable, and limited to the permissions required by each integration.
Access Control
The product direction includes controlled access for users, services, and connected business environments.
Integration Visibility
Planned logging and monitoring tools can help teams review important API activity and integration events.
Developer Documentation Roadmap
Documentation planned around the developer journey
These resources are presented as part of the documentation roadmap and are not links to completed public API documentation.
API Reference
Planned endpoint documentation covering request fields, responses, validation, and integration behaviour.
Quickstart Examples
Illustrative examples intended to help developers understand the proposed API workflow.
Webhook Schemas
Planned payload documentation for inbound messages, delivery events, and other supported notifications.
Questions and Answers
Frequently Asked Questions
Clear information about the current development stage and intended WhatsApp API direction.
The intended product direction includes messaging workflows, webhook events, template processes, conversation routing, and connections with internal business systems. Final endpoints and availability should be confirmed when the API is released.
Wazentra is currently being developed. This page presents the intended API direction and should not be treated as confirmation of a production-ready public API.
The planned workflow allows a business to register an HTTPS endpoint and receive structured notifications when supported events occur. Final event types and payload formats are still subject to development.
Final rate limits, usage policies, and account tiers have not been published. They should not be assumed from the examples shown on this page.
SDK availability has not been finalised. The current examples use common HTTP requests to explain the intended API structure without claiming that official SDKs already exist.
No customer counts, delivered-message totals, uptime results, latency statistics, integration totals, or customer testimonials are being presented because the platform is newly developing.