Privacy Policy
Last updated: July 31, 2026. This policy explains what data Wazentra collects, why it is collected, and the rights you have over your information.
1. What Information We Process
We care about protecting the personal information of the businesses and individuals who use our website, products, and services (collectively, our "Users"). This Privacy Policy explains how Wazentra collects, uses, shares, maintains, and discloses information collected from Users of our website and platform (the "Site"). In this policy, "we," "us," and "our" refer to Wazentra.
Information provided to us via our website
We process the information you provide to us via our website, by phone, email, or otherwise. This includes information you provide when you register for our services as a client, enquire about a product or service, use a social media function linked to our website, or report a problem with our website.
Information provided by our clients
The categories of personal data we process vary between clients, but may include:
- Name
- Job title
- Business address
- Business email address
- Business telephone number(s)
- Business financial information
- Business type
- Business size
- Location data
Information provided by your customers
When your customers interact with your business through Wazentra, we may process:
- Name
- Job title
- Email address
- Telephone number
- Device and browser information
- Location data
- Details about how you browse our platform
Information from integrations and payments
If you connect a third-party platform (such as an e-commerce store) to Wazentra, we may additionally collect:
- Inventory information
- Order information
- Customer information
If you use Wazentra Payment Links, we may collect more specific information about your business, including:
- Payment information
- E-commerce platform details
If you submit a "Book a Demo" form on our website, we may additionally collect:
- Company size
- Business financial information
2. Your Rights
Under applicable data protection law, you have a number of rights in relation to your personal data:
Access your data. Request a copy of the personal data we hold about you, so you can check that we are processing it lawfully.
Correct your data. Ask us to correct or update any personal data we hold about you that is incomplete or inaccurate.
Receive your data. Request that personal data you've provided be transferred to you in a structured, commonly used, machine-readable format.
Erase your data. Ask us to delete or remove personal data where there is no good reason for us to continue processing it.
Restrict processing. Ask us to suspend the processing of your personal data, for example while we establish its accuracy.
Object to processing. Object to processing of your personal data in certain circumstances, including where it's based on our legitimate interests.
3. Your Customers' Information
We collect and use personal information about your customers on your behalf. In general, we only collect and use this information as directed by you. We will never use your customers' information to independently market or advertise to them unless they are also using Wazentra's applications or services directly.
You need to make sure your customers understand how you — and how we, on your behalf — collect and process their personal information.
If you collect any sensitive personal information from your customers (for example, information about health, race, ethnicity, genetics, biometrics, trade union membership, political opinions, philosophical or religious beliefs, criminal history, or sexual interests), you should obtain affirmative, express consent from your customers before using and processing this information through Wazentra.
4. Contact
You can contact us in relation to data protection and this privacy notice by emailing:
privacy@wazentra.com