Visual Rule Builder
Create trigger, condition and action rules through a clear visual workspace without writing complex code.
WhatsApp Automation
Set the rule once. Let your workflow continue.
Create structured WhatsApp workflows for reminders, follow-ups, order communication and repeatable customer journeys from one visual automation workspace.
Visual rule configuration
Multi-step customer journeys
Conditional workflow paths
Integration-ready structure
Workflow Preview
Active automation
Trigger
A customer leaves products in their cart
Condition
The customer can receive WhatsApp communication
Action
Send a personalised cart reminder
Visual rule builder
Conditional workflow paths
Multi-step sequences
WhatsApp-first product direction
Automation Capabilities
Build structured customer journeys without repetitive manual work.
Configure the logic, timing and communication steps required for your business workflow.
Multi-Step Sequences
Connect reminders, follow-ups and escalation steps across a structured customer journey.
Conditional Branching
Guide customers through different paths based on replies, tags, order status or workflow conditions.
Event-Based Triggers
Start relevant workflows from customer actions, form submissions, order events or connected systems.
Smart Tagging
Automatically organise and segment contacts as they move through sales and support workflows.
Scheduled Broadcasts
Plan campaigns and customer updates for selected dates, times and communication schedules.
Order Lifecycle Automation
Create confirmation, dispatch, delivery and feedback communication without repetitive manual work.
Recurring Workflows
Configure repeatable reminders, check-ins and re-engagement journeys based on your schedule.
Automation Recipes
See how a customer action becomes a complete workflow.
Explore example workflow structures and adapt each step around your own business process.
Trigger
A customer leaves products in their cart
Condition
The customer can receive WhatsApp communication
Action
Send a personalised cart reminder
Workflow Planning Tool
Explore a transparent automation estimate.
Adjust the conversation volume below to create an illustrative planning estimate for your own workflow.
500
10010,000
25
Illustrative hours available
3
Approximate working days
This is a planning illustration based on an assumed three minutes per automated conversation. It is not a customer result, guarantee or performance claim.
Workflow Preview
Cart recovery journey
Customer leaves products in the cart
TriggerWait for the selected time period
DelaySend a personalised reminder
MessageCheck whether the customer replied
ConditionApply the configured customer tag
ActionWorkflow Builder
Connect individual actions into one complete journey.
Design connected journeys that wait, branch and continue based on customer behaviour and your configured business rules.
- Connect several triggers inside one workflow
- Add waiting periods and timing conditions
- Test customer journeys before publishing
- Review and improve each configured step
Flexible Industry Workflows
Configure automation around the way your business works.
Use Wazentra’s planned workflow capabilities across different customer journeys and operational requirements.
E-commerce
Plan cart recovery, product enquiries, order communication and post-purchase customer journeys.
Services & Agencies
Structure lead qualification, appointment reminders, client updates and service follow-ups.
Logistics
Create delivery-status messages, exception alerts and proof-of-delivery communication.
Subscriptions
Prepare renewal reminders, customer check-ins and repeatable re-engagement sequences.
Clear Answers
Frequently asked questions
Understand the planned automation experience, workflow structure and current product direction.
Wazentra is being designed with a visual trigger, condition and action builder so common workflows can be configured without complex coding.
Conditional workflow paths can be configured around customer replies, tags, order states, timing rules and other supported conditions.
The platform is intended to reduce repetitive communication while allowing your team to focus on conversations that require personal attention.
The planned workflow builder supports connected steps such as delays, conditions, messages, tagging and team hand-offs.
Configuration time will depend on the workflow complexity, connected systems and required testing. Exact availability and setup requirements should be confirmed with the Wazentra team.